FAQs
Zhenduo Sex Shop Frequently Asked Questions
Where do you ship from?
Most orders will be shipped from China.
How long will it take for my items to arrive?
It will usually take 10-14 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
Where can I place an order from?
Actually, you can place an order from your country. And we can ship most of countries in the world.
Which currency will I be charged in?
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Will I receive a confirmation number when I place my order?
Yes, all customers will receive an order number via email or sms after placing their orders. Please contact us if you don't receive one within 24 hours.
Who can I contact if I have a problem with my order?
You can follow us on our sex shop Facebook page
How can I pay?
We accept all Major Credit Cards: VISA/ MasterCard/ AMEX and also Paypal.
Is Checkout on this site safe and secure?
You can be absolutely sure that all purchases here are safe and secure.
If I enter my email address will you sell my information?
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts. Check our privacy policy.
Will I (the customers) have to pay customs?
In most situations, for most countries you will not have to pay customs, but it depends on where are you located and if you order more than 1 piece.
How long does it take to process and ship out my order?
Generally it takes between 1-3 business days to process and ship out orders. Depending on order volume and availability, orders may take up to 5 business days on certain occasions.